All work
Atlas Health
2025
A patient portal that puts bookings, results and messages on one calm screen.
Client
Atlas Health
Services
Product design, Web app, Research
Timeline
7 months
Team
3 designers, 8 engineers
01 — The challenge
Where we started.
Patients used four different tools to book, check results and message their doctor. Most called the clinic instead, and the phone lines were always busy.
Atlas wanted one place for all of it, simple enough for patients of every age.
02 — The process
Shadow the clinic
Two weeks at reception desks showed which calls could become two-tap tasks.
One overview
Upcoming visits, latest results and messages on a single screen, in plain words.
Test with every age
Weekly tests with patients from 19 to 84 shaped type size, contrast and wording.
03 — The results
phone calls to clinics
of bookings now made online
patient satisfaction score
Priya Nair
CTO, Atlas Health
Next project
A browser studio where bands record together
